Many thanks,
Edna Marie Hanson

"This note is to thank you for a great service experience today.  We were due for regular maintenance and also needed help with the elevator that became stuck between floors today.  We feel lucky to not only get help right away, but to get exceptional help.  Once in awhile a service person combines competence with timeliness and a winning personality.  It all came together for us with Nick, your serviceman.

In no time he got the elevator moving, fixed a gate handle that was 'hanging up' and did the regular maintenance.  It went like clockwork.  I felt confident in his work.

Thank you for a great experience.  If you give special recognition to employees, I nominate Nick!  I'm a happy customer."

Greta Fernald                                                                                                      

 "Dear Sirs,

Last Tuesday your technician, Randy, came and worked on my elevator.  I want to compliment him for his work ethics, attitude and general demeanor.  He didn't have all the parts that were required but I now have a working elevator.  He went the extra mile to make my life more comfortable. 

Thank you Randy.

Blessings and Merry Christmas."

Sincerely,

Beverley Martin